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Knowledge Base
Using WordDive
Payments
WordDive for students
Frequently asked questions
Using WordDive
Getting Started (6)
What is the best way to practice?
How to activate a gift card or a licence key?
I have a license code from my employer. How do I start?
Do I get any certificate after completing a course?
Can I study two or more languages at the same time?
Why can't I see all the courses?
Practising (12)
I am stuck. Why can’t I finish a course?
Why are the example sentences not translated word for word?
Why aren't synonyms accepted as correct answers?
How can I repeat a course or start over?
What do the three fishes mean?
Why am I not able to complete a course?
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Technical issues (4)
What can I do if I encounter problems with the website?
What can I do if I encounter problems with the mobile app?
I can not hear audio in the web browser or in the mobile app. What can I do?
Which browsers and devices are supported by WordDive?
User account (5)
What if I forgot my password?
How can I see how much study time I have left?
How can I delete my user account?
How can I unsubscribe from WordDive newsletter?
Why does everyone need their own account in WordDive?
Payments
General (5)
How do I pay for the course package - monthly or all at once?
Can I try WordDive for free?
Why do I need to pay for WordDive?
What payment methods are available?
I have paid - why are the courses still locked?
Subscription (4)
How can I cancel my WordDive subscription?
How does the WordDive subscription work?
How can I create a subscription to WordDive?
Can I change the language of my monthly subscription?
Payment problems (1)
What should I do if there are payment problems or delays?
WordDive prep courses
FAQ about WordDive prep courses (2)
What is the difference between the matriculation exam prep course and the Comprehensive course package?
Can I use the prep course in Swedish?
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