AWARD-WINNING METHOD FOR LANGUAGE LEARNING
WordDive
English
English
Finnish
German
Swedish
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Using WordDive
Getting Started
5
What is the best way to practice?
How to activate a gift card or a licence key?
Do I get any certificate after completing a course?
Can I study two or more languages at the same time?
Why can't I see all the courses?
Practising
12
I am stuck. Why can’t I finish a course?
Why are the example sentences not translated word for word?
Why aren't synonyms accepted as correct answers?
How can I repeat a course or start over?
What do the three fishes mean?
Why am I not able to complete a course?
Permanently learned items and answer icons
What keyboard shortcuts can I use while exercising with WordDive?
Parts of speech
Weekly Top list
Tips for further self-studying
Do I have to complete the courses one by one, in order?
Technical issues
4
What can I do if I encounter problems with the website?
What can I do if I encounter problems with the mobile app?
I can not hear audio in the web browser or in the mobile app. What can I do?
Which browsers and devices are supported by WordDive?
User account
5
What if I forgot my password?
How can I see how much study time I have left?
How can I delete my user account?
How can I unsubscribe from WordDive newsletter?
Why does everyone need their own account in WordDive?
Payments
General
6
How do I pay for the course package - monthly or all at once?
Can I try WordDive for free?
Why do I need to pay for WordDive?
What payment methods are available?
Norwegian CashPoints
I have paid - why are the courses still locked?
Subscription
3
How can I cancel my WordDive subscription?
How does the WordDive subscription work?
How can I create a subscription to WordDive?
Payment problems
1
What should I do if there are payment problems or delays?
WordDive for students
WordDive prep courses
7
How will I get the money back?
What is the difference between the English matriculation exam prep course and the Comprehensive British English course package?
I have the English prep course. Can I change the target grade?
I have the Swedish prep course. Can I change the target grade?
How can I access the voluntary additional courses?
What is the best way to complete the prep course?
Can I use the prep course in Swedish?
Help Desk Software
by Freshdesk